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At CHG Healthcare, becoming a leader results from the combination of mentorship, support from other leaders, learning opportunities, and room to personalize your journey. CHG Healthcare’s leadership programs reflect these values and practices, with different opportunities available for existing employees and newcomers.
CHG’s four leadership programs
When you have tools available at every phase of becoming a leader, a path to leadership seems attainable. That’s why CHG offers four leadership programs for every stage of that path. Jeff Freeman, executive vice president of CHG’s culture and engagement division, describes CHG’s leadership programs as a “roadmap.”
“We have a leadership development playbook that we can work off throughout your career to help you continually learn and develop these skills and competencies, and experiences to help you grow as a leader. Whether that’s grow in your existing role or grow in the organization,” he explains. “Instilling trust and developing talent are critical to leaders at all levels.”
Take a look at how this roadmap takes shape through programs like the Leadership Snapshot Series, Emerging Leaders program, People-Centered Leadership program, and Leading Leaders program.
1. Leadership Snapshot Series
Whether you’re in the company or looking to join, you don’t have to commit to a leadership role to decide if leading is for you — the Leadership Snapshot Series we offer brings current leaders to you with quarterly panel discussions and roundtable discussions on what fundamental skills are required to become an effective leader at CHG.
“My leadership journey was marked with a lot of great leaders who cared about me as a person and cared about my growth and development and gave me feedback along the way,” explains Freeman, who has been with CHG for 30 years. “The Leadership Snapshot Series really provides that opportunity to hear from some of our leaders on their own leadership journey, on their leadership experience, what they find valuable and what they find impactful about being a leader, and why they chose leadership,” he explains. “I think an important part of the leadership journey is understanding what it is and isn’t.”
2. Emerging Leaders program for internal candidates
For those already part of the company, the Emerging Leaders program provides a way of becoming familiar with CHG’s leadership best practices. This program features topics relevant to new leaders, presented through instructors and coaching sessions, and self-guided e-learning courses. Just like the Snapshot Series, this program is an extension of CHG culture. Teri Gibson, vice president of the marketing and product division, was an outside hire when she started as a senior brand manager in 2013. “I’ve had many mentors through the company that, at certain points, could help me depending on my work, and peers, people who have worked for me, help me and the team. There are so many helpful people at CHG,” she says.
Gibson believes in the importance of the 70/20/10 learning approach, where individuals obtain 70% of their knowledge from job experiences, 20% from team interactions, and 10% from things like training. The Emerging Leaders program would be her 10% tip of the iceberg above a wealth of knowledge and potential.
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3. People-Centered Leadership
“We care about who we add to the company, we care about who we promote, how they feel, their engagement, their inclusions, and equity and diversity,” says Freeman, who started his career at CHG in sales, working with providers before moving into leadership roles. “We wouldn’t have the caring and compassionate culture we have if we didn’t have caring and compassionate leaders.”
Those kinds of leaders graduate from programs like People-Centered Leadership training, whether they’re promoted internally to a leadership job or just starting out with the company.
When Gibson joined CHG, her mentors helped familiarize her with the people-centric approach. Although her first role with the company was a step down from a leadership role she’d held prior, she came to learn the value of starting fresh with CHG values in mind. “Sometimes it is good to come into an organization not as a leader off the bat and to learn,” she says. “Learn the culture, learn what leadership looks like here because it is very different from other companies. And get your foundation built before you take on a team.” With that foundation of “people-driven, leader-guided” cemented, you have a powerful tool for mentoring others. “When I talk to my people, it's a lot about what they hope for,” explains Gibson. “Where do you see your career going? Again, it's employee-driven. What do they want personally?”
She explains that answering these questions and intersecting them with where the company is heading is how a career path can come together for someone looking to grow into leadership.
4. Leading Leaders
CHG also has resources for the growth and development of experienced leaders. The Leading Leaders program consists of four required courses, six electives, and supplemental content that help leaders customize the program to their specific needs. This course is perfect for leaders like Gibson, who held four leadership positions in her 10 years at CHG. “If I’m going to work and be here a good chunk of my life, I’m going to continue to push myself, do as much as I can, learn as much as I can, just continue to grow,” she says. “The goal is how do I continue to strengthen my skills, help the company, and see where else I can support? I think it’s served me well to always be willing to take on something new.”
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Hiring leaders from outside CHG
When CHG is hiring leaders externally, one of the main things we look for is not only experience but also a culture fit. CHG’s people-centric values factor heavily in hiring, and being familiar with our core values is important. “One of the things we look for when hiring leaders outside the organization is somebody who will bring the skill sets we’re looking for in the role and if they can add to our ever-evolving culture. It’s not just about delivering business results — we emphasize delivering cultural results equally,” explains Freeman. “Leaders from outside are helpful because they also bring their own experiences and diversity of thoughts, skills, and backgrounds.”
Become a leader at CHG Healthcare
If you want to work where you have room to be yourself, flexibility to live your life, and receive holistic support on the path to leadership opportunities, CHG is looking to hire someone just like you.
Do you want to work for a company that's committed to the career development of its employees? Check out our open jobs.
